[Snort-users] Re: CAUTION: Long Rant!!! Re: [Snort-sigs] Broken 1429.2 (POLICY poll.gotomypc.com access)
mkettler at ...4108...
Tue Oct 12 15:54:03 EDT 2004
At 05:42 PM 10/12/2004, Paul Schmehl wrote:
>Email lacks the ability to convey emotion. It therefore sometimes seems
>blunt. Either learn to accept that or prepare to be constantly offended.
>The only "attitude" I've seen in Brian is a busy expert dealing with the
>facts and not being verbose about it.
I agree wholeheartedly. It's easy to confuse a short reply for being
offhandedly dismissed or disregarded as stupid. Particularly over email.
It's really pretty hard to write a short reply without leaving the implicit
feeling of being stupid.
Usually you have to write things like:
"Oh, that's a common mistake, try this instead and it works much better.
There's also some good stuff on this in the FAQ for future reference."
"That won't work. Do this instead. Read the FAQ."
But the second is much faster to write on a busy schedule.
I often make short-blunt replies myself and sometimes get back "why'd you
treat me like an idiot" messages..
My general reply is "I wasn't treating you like an idiot, I was in a hurry
and thus a bit terse and blunt. Sorry if the briskness offended, that
wasn't my intent. If I'd really thought you were an idiot, I would have
told you so directly."
I imagine Brian is much the same. He may be a bit unpolished in his general
emails as a result of being busy, but I imagine that any real flaming from
him would be greatly non-subtle in nature.
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