[Snort-users] OT: Reseller Rant
jsage at ...2022...
Thu Mar 28 21:41:02 EST 2002
Two thumbs up; very much on-topic; most certainly _not_ a rant!
As we used to say in the good ol' days:
In those days, you could not buy a $2000 200MHz Pentium server.
ps: how can ya tell the "vendors"? Look at full headers? Or just by
On Thu, Mar 28, 2002 at 11:02:42AM -0800, Erek Adams wrote:
> [Warning: The following may not be suited for young children, small animals
> and some household appliances.]
> Ok, I still haven't had enough coffee yet, so I'm a bit cranky. Yes, I'm
> apologizing in advance.... :-/
> On the selling of Snort based appliances: I think it's great to get Snort out
> there as much as possible. I think the idea of a 'pre-packaged sensor and
> console' is a cool idea (Go Sourcefire!). It's great for an enterprise to be
> able to buy a box, software and support all in one place! Buy it, plug it in,
> configure it, and support in the wings incase something happens.... GREAT
> Now, the part that just really aggitates me: When these appliance vendors
> post to this email list (snort-users) and get help from list members....And
> then have the audacity to charge a customer for the info they got in a free
> public forum. I don't mind helping folks. I really don't. I _DO_ mind being
> 'backline email support' and not getting paid for it. :-/ Yeah, Yeah--I
> know... "Don't help people then." It's not the money... It's the principle
> of the matter: $4,000 a year (in some cases) for support. And the support
> team gets thier tuff questions answered here? *sigh* God... Corporate
> America. Greed--It makes the world go round.
> And to the resellers: When you cut-n-paste from the email list into your tech
> documents, you could at least _try_ to make it look like it was written by
> your company.
> I think I'll go have some more coffee now....
> Erek Adams
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